High on Heels Privacy Policy
Effective Date: 1st January 2026
High on Heels ("we", "our", "us") is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, enquire about our services, purchase a membership, attend classes or events, or otherwise interact with us.By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
High on Heels is a women's heels dance and confidence studio operating in Belfast and Derry, Northern Ireland.If you have any questions about this Privacy Policy or how your information is handled, please contact us:Email: enquiries@highonheelsx.co.uk
2. Information We Collect
We may collect the following information:
Personal Information
NameEmail addressTelephone numberDate of birth (where required)Emergency contact informationBilling and payment informationMembership detailsBooking history
Health Information
Where relevant to your participation in classes, workshops or events, we may ask you to disclose injuries, medical conditions or physical limitations to help us provide a safe training environment.You are only required to provide information that you are comfortable sharing.
Website Information
When you visit our website we may automatically collect:IP addressBrowser typeDevice informationPages visitedTime spent on our websiteCookies and similar technologies
3. How We Use Your Information
We use your information to:Process memberships and bookingsDeliver our classes, workshops and eventsRespond to enquiriesContact you regarding your bookings or membershipProcess paymentsImprove our website and servicesProvide customer supportSend marketing communications where you have given consentComply with legal obligationsWe only collect information that is necessary for these purposes.
4. Marketing Communications
If you opt in, we may send you:News about classesMembership updatesNew course releasesEvents and workshopsPromotions and exclusive offersYou can unsubscribe from marketing emails at any time by using the unsubscribe link within our emails or by contacting us directly.
5. Cookies
Our website may use cookies to improve your browsing experience and help us understand how visitors use our website.Cookies may be used to:Remember your preferencesAnalyse website trafficImprove website performanceSupport advertising and remarketing campaignsYou can disable cookies through your browser settings, although this may affect some website functionality.
6. Sharing Your Information
We do not sell your personal information.We may share your information with trusted third-party providers where necessary to operate our business, including:Payment processorsBooking and membership softwareWebsite hosting providersEmail marketing providersAnalytics providersProfessional advisers where legally requiredThese providers are required to protect your personal information and only use it for the services they provide on our behalf.
7. Payment Information
Payments are processed securely through trusted third-party payment providers.High on Heels does not store your full payment card details on our servers.
8. Data Security
We take reasonable technical and organisational measures to protect your personal information from:LossMisuseUnauthorised accessDisclosureAlterationDestructionWhile no online system can be guaranteed to be completely secure, we continually work to safeguard your information.
9. How Long We Keep Your Information
We retain your information only for as long as necessary to:Provide our servicesMeet legal and accounting obligationsResolve disputesEnforce our agreementsWhen your information is no longer required, it will be securely deleted or anonymised.
10. Your Rights
Depending on your location and applicable law, you may have the right to:Access the personal information we hold about youCorrect inaccurate informationRequest deletion of your informationRestrict or object to certain processingWithdraw consent where processing is based on consentRequest a copy of your personal dataLodge a complaint with your local data protection authorityTo exercise any of these rights, please contact us using the details below.
11. Children's Privacy
Our website and services are intended for individuals aged 18 years and over unless participating in a specifically advertised programme with parental consent.We do not knowingly collect personal information from children through our website without appropriate consent.
12. Third-Party Links
Our website may contain links to third-party websites.We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations.Any updates will be published on this page with a revised effective date.
14. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:High on HeelsEmail: enquiries@highonheelsx.co.uk
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.